Exam description:
This exam tests your knowledge of implementing core collaboration technologies, including: Infrastructure and design Protocols, codecs, and endpoints Cisco IOS XE gateway and media resources Call Control QoS Collaboration applications
Area : Collaboration
Status : Active
Exam start on : 09-02-2024 end on :
Duration (minutes): 120
Questions : min None - max None
Score :
Cost :
Language :
Format : Closed Book
Delivery : Testing center - Proctored
Note : None
Exam topics:
1.0 - Infrastructure and Design - 20%
1.1.h - QoS
1.1.a - Licensing (Smart, Flex)
1.1.b - Sizing
1.1.c - Bandwidth
1.1.d - High availability
1.1.e - Disaster recovery
1.1.f - Dial plan
1.1.g - Security (certificates, SRTP, TLS)
1.3 - Configure these network components to support Cisco Collaboration solutions
1.3.a - DHCP
1.3.b - NTP
1.3.c - CDP
1.3.d - LLDP
1.3.e - LDAP
1.3.f - TFTP
1.3.g - Certificates
1.4 - Troubleshoot these network components in a Cisco Collaboration solution
1.4.a - DNS (A/AAA, SRV, Reverse Pointer Record (PTR))
1.4.b - NTP
1.4.c - LDAP integration on Cisco Unified Communications Manager
1.5 - Explain these components to support Cisco Collaboration solutions
1.5.a - SNMP
1.5.b - DNS
1.1 - Describe the key design elements of the following, pertaining to the Cisco Collaboration architecture as described in the SRND/PA
1.2 - Describe the purpose of Edge devices in the Cisco Collaboration architecture such as Expressway and Cisco Unified Border Element
2.0 - Protocols, Codecs, and Endpoints - 20%
2.1 - Troubleshoot these elements of a SIP conversation
2.1.a - Call set up and tear down
2.1.b - SDP
2.1.c - DTMF
2.2 - Identify the appropriate collaboration codecs for a given scenario
2.3 - Configure codec negotiations
2.4 - Deploy SIP endpoints
2.4.a - Manual
2.4.b - Self provisioning
2.4.c - Bulk Administration Tool (BAT)
2.5 - Troubleshoot collaboration endpoints
3.0 - Cisco IOS XE Gateway and Media Resources - 15%
3.1 - Configure these voice gateway elements
3.1.a - DTMF
3.1.b - Voice translation rules and profiles
3.1.c - Codec preference list
3.1.d - Dial peers
3.2 - Configure ISDN PRI/BRI
3.3 - Troubleshoot ISDN PRI/BRI
3.4 - Configure and verify the MGCP
3.5 - Identify the appropriate media resources for a given scenario (hardware and software)
4.0 - Call Control - 25%
4.1 - Describe the Cisco Unified Communications Manager digit analysis process
4.2 - Implement toll fraud prevention on Cisco Unified CM
4.3 - Configure globalized call routing in Cisco Unified CM
4.3.a - Route patterns (traditional and +E.164 format)
4.3.b - Translation patterns
4.3.c - Standard local route group
4.3.d - Transforms
4.3.e - SIP route patterns
4.4 - Describe Mobile and Remote Access (MRA)
5.0 - QoS - 10%
5.1 - Describe problems that can lead to poor voice and video quality
5.1.a - Latency
5.1.b - Jitter
5.1.c - Packet loss
5.1.d - Bandwidth
5.2 - Describe the QoS requirements for these application types (voice and video)
5.3 - Describe the class models for providing QoS on a network
5.3.a - 4/5 Class model
5.3.b - 8 Class model
5.3.c - QoS Baseline model (11 Class)
5.4 - Describe the purpose and function of these DiffServ values as it pertains to collaboration
5.4.a - EF
5.4.b - AF41
5.4.c - AF42
5.4.d - CS3
5.4.e - CS4
5.5 - Describe QoS trust boundaries and their significance in LAN-based classification and marking
5.6 - Describe and determine location-based CAC bandwidth requirements
5.7 - Configure and verify LLQ (class map, policy map, service policy)
6.0 - Collaboration Applications - 10%
6.1 - Configure Cisco Unity Connection mailbox and MWI
6.2 - Configure Cisco Unity Connection SIP integration options to call control